“A lot of the concepts resonated with, and confirmed how time is such a critical variable in how we perceive the world. The importance of the 60-second rule and taking the time ensure clarity before forging ahead, left me feeling reminded to take a minute to gain clarity as I sometimes assume we are all on the same page too soon.” Jordan V., Founder

“My biggest takeaway was the evaluation of executives' or even colleagues' change capacity. As noted in Hilani’s examples this shows how one’s lack of capacity could impede workflows and increase waste work.

On the other hand, a leader or colleague with high capacity could be the driving force you need to identify and partner with to move your goals forward within an organization.” Porchae G., Executive Assistant

“Thanks for sending this chapter - this is a great overview of the change process, and I had many "oh yeah..." moments while reading this.  I will refer to the suggestions on how to structure and initiate change, and I also liked the "identification of change champions" and will use this as I continue to become more aware of the impacts of change on different teams at different levels, and how best to pace change for success.” Garth G., CEO

“Everyone has a different capacity for change, and it is not a one-size fits all approach. I came away realizing that people have limits to their change capacity; once they hit that max, it is likely they will want to stick to what they know.” Shannon E., Chief of Staff

“As a busy executive, I appreciate the chapter's brevity because it allowed me to take it all in during one sitting. I have multiple books that sit for long periods because I do not have the energy to get back into them. I loved it all!” Beth K., Chief Administrative Officer

“Thanks for sharing this with us especially as we navigate so much change in our business, the evolving competitive marketplace, and the world. I found it refreshing and very actionable which I appreciated. I also liked how I could recognize certain individuals' behaviors and my own within the examples and questions.” Jen K. - CEO

“The reinforcement that capacity for change is malleable and with clear communication, training, and patience we can encourage our more reluctant team members to embrace change.” Winter W., Chief of Staff