Better outcomes begin with better work design.

You’re checking off boxes, meeting deadlines, hitting growth targets.
On the surface, everything looks productive.

Yet, when most people stop long enough to review their week, a quiet pattern appears: the days are driven by what arrives, leaving little room for the work that truly benefits from their expertise.

The Work Design Check-In

What's Inside?

This 4-page guide includes:

  • A brief overview of why work design matters

  • Five diagnostic questions to reveal where effort and time are being spent

  • Scoring insights to help you interpret team patterns

  • A closing reflection and next steps to begin making improvements

Think of work design like loading a dishwasher.


The capacity is fixed, but how you load it effects how well the dishes are cleaned (the outcome).

When work is “loaded” reactively, efforts feel exhausted, overly busy, not productive.

When work is designed (arranged) intentionally, operations run smoother, resulting in greater productivity. 

Frequently Asked Questions

  • Just a few minutes.
    The questions are simple by design, but they reveal patterns leaders often overlook in the day-to-day flow of work.

  • Managers, team leads, founders, and operational professionals—anyone responsible for how work flows across a team.
    Whether your team is growing, shifting priorities, or simply feeling the pressure of “getting things done,” this check-in helps clarify where work design may be creating drag.

  • You’ll receive the 4-page guide immediately.
    If the check-in reveals gaps or opportunities, you’ll have the option to schedule a discovery call with Hilani to explore options further.

  • Not in the traditional sense.
    This check-in focuses on work design, how tasks, decisions, priorities, and communication flow across your team.
    Productivity improves as a result of better structure, not more effort.

Through the years, I’ve partnered with organizations such as Capital One, The Hartford, and U.S. Army DEVCOM to strengthen work design and improve the way teams operate.